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Responsible Gambling

Pokies are paid entertainment with a built-in house edge, not a way to make money. This page lists the warning signs of gambling harm, the tools casinos offer to limit play, what BetStop does and does not cover, and where to get free help. If gambling is causing you harm, Gambling Help Online on 1800 858 858 is free and open 24/7.

Pokies are paid entertainment

Treat every pokie session as money spent on entertainment, the way you would treat a cinema ticket, and only gamble with money you can afford to lose. Every pokie has a house edge. On a game with a 96.50% RTP, A$1,000 in total bets is expected to return about A$965 in the long run, an expected cost of A$35. Real sessions swing far above and below that figure, and you can lose a full deposit in minutes.

What we do and do not say

We do not promise wins, and we do not teach systems to beat the machines, because none exist. Our reviews measure how casinos pay and how bonus terms read. They cannot tell you how a session will go.

Where the law stands

Australian law targets the providers and advertisers of online casino-style games. The casinos we review are offshore and operate outside Australian licensing. Australian regulators may be unable to help with unpaid winnings or disputes, so decide how much you can afford to lose before you deposit.

Set a budget before you open the cashier

Decide on a figure for the month and keep it separate from rent, bills and savings. If you set A$100 for the month and it is gone after two sessions, the entertainment budget has done its job: stop for the month rather than topping up. Bonuses make this harder, because wagering requirements can push you to keep betting. Read the terms first and be ready to walk away from an offer you do not want to clear.

Warning signs of gambling harm

Gambling can slip from fun to harm gradually. These signs suggest it is time to stop and talk to someone:

  • You spend more money or time than you planned.
  • You chase losses by depositing again to win back what you lost.
  • You borrow money, use credit or sell things to gamble.
  • You hide your gambling or lie about how much you spend.
  • You feel anxious, irritable or low when you are not playing.
  • Gambling affects your work, study, sleep or relationships.
  • You gamble to escape stress, boredom or other problems.

One sign does not mean you have a problem. Several signs at once are a good reason to take a break and call for support.

Tools casinos offer

Most casinos give you some control over your play. The tools differ by site, and we cannot promise any one casino has all of them, so check the account settings before you deposit.

Limits and reminders

  • Deposit limits cap how much you can add per day, week or month.
  • Loss limits stop play once you have lost a set amount.
  • Session time limits end a session after a chosen number of minutes or hours.
  • Reality checks pop up at set intervals to show how long you have been playing.

Breaks and exclusion

  • Cooling-off periods lock your account for a short time, such as a day or a week.
  • Self-exclusion closes your account for a longer period, and you ask the casino to apply it.

Set limits when you open the account, when you feel calm. A limit set after a losing run is much harder to keep.

BetStop and offshore casinos

BetStop is Australia’s National Self-Exclusion Register. It covers all licensed online and phone wagering providers in Australia. Exclusion runs from 3 months to lifetime, and you can extend it but not shorten it.

What BetStop does not cover

BetStop does not cover offshore casino sites. If you want to stop playing at an offshore casino, you must self-exclude with that casino directly. Registering with BetStop is still worthwhile if you also bet on sports or racing with Australian providers.

Where to get help

Gambling Help Online is a free, confidential service. Phone 1800 858 858, 24/7, or use chat and email counselling at gamblinghelponline.org.au.

Help for family and friends

If someone close to you is gambling too much, you can also use that service. Many people find it hard to raise the topic. Pick a calm moment, say what you have noticed without blaming them, and avoid giving them money to clear gambling debts. Support is available for you as well, not only for the person gambling.

18+ and keeping minors out

You must be 18 or over to gamble. Keep your casino login private, do not save passwords on a shared device, and consider blocking software on any device that children use. Blocking tools can filter gambling sites at the device or router level, and they work alongside the limits and exclusion tools above. See also how we rate and our affiliate disclosure to understand how this site is funded, and the legal guide for how Australian law applies.

Frequently asked questions

Does BetStop cover offshore online casinos?

No. BetStop is the National Self-Exclusion Register for licensed online and phone wagering providers in Australia. It does not cover offshore casino sites. If you want to be excluded from an offshore casino, you have to ask that casino directly, through its support or responsible gambling settings.

Who can I call if I think I have a gambling problem?

Gambling Help Online offers free support on 1800 858 858, 24/7. You can also use chat and email counselling at gamblinghelponline.org.au. The service is for the person gambling and also for family and friends who are worried about someone else.

Can a casino help me limit how much I play?

Most casinos offer some tools, such as deposit limits, loss limits, session time limits, reality checks, cooling-off breaks and self-exclusion. The tools vary from site to site and are often in the account or responsible gambling settings, so look for them before you deposit, not after a bad run.

How old do I have to be to play?

You must be 18 or over. This site is for adults only. If you share a device with someone under 18, use a separate user account and keep your casino login private so that a minor cannot reach a gambling site.