Email us
Our address is contact@real-money-pokie.com. There is no phone line and no office, so email is the only way to reach the team. Messages go to the editorial desk where Lisa Cheban works.
What to contact us about
Corrections
If a figure, a bonus term or a date on the site looks wrong, tell us which page and what you saw. Casinos change their terms often, so a correction helps us fix a page sooner than the next quarterly re-test.
Problems at a casino we review
If you had a slow or refused withdrawal, a bonus dispute or a support problem at a casino we rank, send us the details: the casino, the payment method, the dates and what the casino told you. We cannot resolve a dispute for you, and we cannot make a casino pay. What we can do is look at the report and re-test the casino. A report like this can bring a review forward, as explained on how we rate.
Keep in mind that the casinos we review are offshore. Australian regulators may be unable to help with unpaid winnings or disputes, so keep records of your chats and transactions.
Partnerships
For commercial enquiries, write to the same address. Please read our affiliate disclosure first: rankings are editorial, and a partnership does not buy a position.
What to expect
We read every message, but we do not promise a reply within a set time. Please do not send passwords, card numbers or copies of identity documents by email. We will never ask for them.
If gambling is a problem
If gambling is causing you harm, contact Gambling Help Online on 1800 858 858, free and open 24/7, or visit gamblinghelponline.org.au. Our responsible gambling page lists more tools and warning signs.